Effective Date: 31 July 2026
Privacy Policy
At MindCamp English Academy (“MindCamp”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://mindcampenglishacademy.com or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
MindCamp English Academy is an online English language academy based in South Africa, providing English language programmes, free trial lessons, and educational resources to learners worldwide.
Website: https://mindcampenglishacademy.com
Information We Collect
We may collect the following information when you interact with our website:
- Full name
- Email address
- Telephone or WhatsApp number
- Country of residence
- English proficiency level
- Learning goals and course preferences
- Booking information
- Messages submitted through our contact and enrolment forms
We also automatically collect limited technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
How We Use Your Information
Your information is used to:
- Respond to enquiries
- Schedule free trial lessons
- Process course enrolments
- Recommend suitable programmes
- Communicate important updates
- Send newsletters (only if you subscribe)
- Improve our website and services
- Analyse website performance using Google Analytics
We never sell your personal information.
Forms
Our website uses Fluent Forms to collect information submitted through contact forms, enrolment forms, and free trial lesson bookings.
Information submitted through these forms is used solely for educational, administrative, and customer support purposes.
Payments
Payments are processed securely through PayPal.
MindCamp does not store your payment card information. Any payment information is processed directly by PayPal according to their own Privacy Policy and security standards.
Email Newsletter
If you subscribe to our newsletter, we may send educational content, academy updates, course announcements, and promotional offers.
You may unsubscribe at any time using the unsubscribe link included in every email.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website functionality
- Understand how visitors use our website
- Measure website performance through Google Analytics
You may disable cookies through your browser settings; however, some features of the website may not function correctly.
Google Analytics
We use Google Analytics to understand how visitors interact with our website.
Google Analytics collects anonymous information such as:
- Pages visited
- Time spent on pages
- Device type
- Browser type
- Geographic region (approximate)
This information helps us improve the quality of our website and services.
Embedded Content
Our website may include embedded content such as YouTube videos, maps, or social media posts.
Embedded content from third-party websites may collect data about you, use cookies, and monitor your interaction according to their own privacy policies.
Data Sharing
We only share your information when necessary to provide our services.
This may include:
- PayPal (payment processing)
- Google Analytics (website analytics)
- Email newsletter providers
- Trusted website service providers
We do not sell, rent, or trade your personal information.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain student records
- Comply with legal obligations
- Resolve disputes
- Improve our services
You may request deletion of your personal information where legally permitted.
Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent
- Unsubscribe from marketing emails
- Request a copy of the information we hold about you
To exercise these rights, please contact us.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
Although we work hard to safeguard your information, no method of online transmission or storage is completely secure.
Children’s Privacy
Our programmes are intended for learners of all ages. Where required by law, children under the applicable age should use our services with the consent of a parent or legal guardian.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the contact form on our website.
Website: https://mindcampenglishacademy.com